I cannot believe I’m about to give you these…
However, it is officially time to put an end to the embarrassing objections and questions from prospects.
These are costing you time, money, and business.
Once you start using these 3 words, you will immediately gain control over the business conversation.
But it is counter-intuitive.
And it works!
The 3 most powerful words that you can use in your next business conversation are:
I DON’T KNOW.
In the network marketing business, we are taught we need to know everything.
And that is okay, but it can only be applied to things about us and the business.
We do not know or are at all able to know everything about our prospects.
So when someone asks you a question, you reply with “I don’t know”.
And then immediately follow it up with a question.
For example:
Your prospects ask about the price at the beginning of your presentation or business conversation.
Here is what you could do.
Prospect:
“How much does it cost?”
You: “
I don’t know.
It depends on what you are looking for.
Tell me a little bit about what are the results you are expecting to achieve with it.”
And then they will tell you everything you need to know to decide whether you will close the deal or not.
Another example:
Prospect:
“Why is it so expensive?
I am able to get it cheaper elsewhere.”
You:
“I don’t know.
Why do you think our customers pay us this much?”
Prospect:
“Well, because it gets the desired outcome I guess?”
You:
“Well, let’s pretend it got you your desired results as well.
What is going to happen next?”
BOOM!
When you use the “I don’t know” response, you are getting the prospect to give you more information.
And you are redirecting the question, so all the pressure is on the prospect…
Not you!
Now, I am not saying that you should go and use this on every question your prospect asks.
You should pick your “battles” and use it thoughtfully during your presentations or business conversations.
And if you sense the prospect wants some answers, give it to them and follow it up with a question.
Example:
“The price is $500.
Are you comfortable spending that amount of money to get the [desired outcome]?”
Remember, whoever asks the questions controls the conversation!
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